Not much. How do you define consumer and customer? For me consumer is a subset of customers (B2B and B2C)
Customer experience strategy resulting in new or improved products and services. We measure customer experience and create strategies.
Not much. How do you define consumer and customer? For me consumer is a subset of customers (B2B and B2C)
Customer experience strategy resulting in new or improved products and services. We measure customer experience and create strategies.